Newsazenplay.comReal-time identity intelligence platforms are being positioned for online gaming operators seeking to combine identity, device, payment, behavioural and transaction signals. The approach is intended to support trust, risk assessment and customer management as player data changes over time.
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New Jersey introduced mandatory data-driven responsible-gambling requirements for online casino and sports betting operators. Operators must use player activity data to identify potential problem gambling, following scrutiny of personalised marketing directed at a high-value bettor.
The Massachusetts Gaming Commission asked licensed sportsbooks whether they use AI, machine learning or automated decision-making in marketing, promotions or customer engagement. The report also describes proposed New York safeguards addressing customised promotions based on wagering behaviour and…
New York regulators proposed limits on sportsbooks’ use of AI and algorithmic profiling to personalize promotions, offers, odds, messages, recommendations and betting suggestions. The regulator also urged operators to develop a system for sharing information about bettors showing signs of problem…