Newsazenplay.comNew Jersey has introduced requirements for operators to use data-driven responsible gambling programs. The development reflects wider regulatory attention to how player behavior data and artificial intelligence are used in online betting and casino operations.
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Sportsbet is expanding a beta AI assistant that lets customers ask natural-language questions about sporting events and receive statistics, insights and suggested betting options. The tool initially covered racing and is being extended to other sports, with supporting information shown for…
New York has proposed restrictions on automated systems that use algorithmic profiling to personalise gambling promotions or suggest wagers. The proposal has drawn attention because operators increasingly use customer segmentation and behavioural data to target offers.
A panel at SBC Lisbon discussed how operators can personalise content, offers and communications using joined-up player and product data. Speakers said fragmented sportsbook, casino and supplier systems make individual-level personalisation difficult without stronger backend data infrastructure.