Newsazenplay.comThe article says operators are using machine learning to sort large datasets, flag unusual account activity, improve customer support, and tailor content by user group. It also highlights personalization as a key use case, with algorithms shaping recommendations, bonus messages, and interface…
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Cevro describes agentic AI systems that read live operator systems such as back office, payments, KYC and bonuses, then take allowed actions and hand over to humans when judgment is needed. The company says operators should begin with high-volume, low-risk support tasks such as withdrawal status…
Agilysys says connected guest data, conversational AI, intelligent automation and AI-powered decision-making can help properties personalize guest interactions and identify new revenue opportunities. The company frames this as part of a broader connected ecosystem for hospitality operators.
A Warsaw summit drew about 1,500 iGaming and technology professionals for sessions on artificial intelligence, cybersecurity and high-load digital infrastructure. Speakers also covered observability, product development and real-time systems, with operator-facing case studies including an…